Your catalogue can grow quickly: a monthly membership, a season pack, a taster, a joining fee. Plans and packs puts all of it in one list. It answers the question you cannot answer from Stripe: what does each one include? Each plan opens in its own sheet beside the list. Its Name and description row leads to the Price sheet.
A plan is what you set up. A pack is a plan that books a customer into a run of sessions when they buy it. Both are in this list.
Where to Find This
Open What you sell in your console and choose the Plans and packs tab. Only administrators can change a plan. See The What You Sell Screen.
What the List Shows
Each row is something a customer can buy. It shows:
- its name, or what it costs if it has no name
- what it costs, in words, at the right: "£30.00 a month", or "from £8.00 per session" for a plan that is priced by venue
- what it includes: Includes Beginner Group and Mini Kickers, A fee, added at checkout, or No service includes it yet
- a label, Draft, only when customers cannot buy it just now. A plan that is on sale wears no label
Type in the search at the top of the screen to narrow the list. For anything you would rather manage in Stripe, press Open the Stripe Dashboard, a row above the list on this tab (the Products tab has it too), which opens your products there in a new tab. Under the rows, in a list of their own on the same tab, are your Shared Allowances.
Press a row to open its sheet. A price that Bizzly has no plan for, which only Stripe knows about, shows in the list but does not open.
Your shop's products are in the Products tab instead. See Setting Up Your Merch Store.
A Plan's Own Sheet
Press a plan and its sheet opens beside the list, titled with its name, with what it costs beside it and a sentence saying what it includes. Under that are rows for each part of the plan:
- What it includes
- Starting and cancelling, for a pack or a season plan: "When it starts, its dates and how it can be cancelled"
- Who can buy
- Prices by venue, for a pack or a season plan when you have more than one venue
- Name and description, with the line "Or take it off sale"
- Booking and price rules, which says what it costs "and when customers can book and cancel"
Press Booking and price rules to change the price and the booking rules together. See Booking and Price Rules.
The Price Sheet
Press Name and description on the plan's sheet to open the Price sheet. It is titled with the plan's name, with the line "What customers pay". It holds:
- Name (up to 120 characters). Two plans cannot have the same name: the sheet says "You already have a plan called “Summer pack”. Give this one a different name."
- What it is: "Customers read this where the plan is sold."
- How much does it cost? It shows what it costs now ("Now £30.00 per month", or "Now £8.00" for a one-off price) and a box for the new price, in your currency.
Press Save. A message at the bottom of the screen says Price changed when you changed the price, or Plan changed for a name or description, with Undo.
A changed price is a new price. The sheet says "A new price is created; people already paying keep the old one." Undo works the same way. It makes another price at the old amount and says "This creates another price; people already paying keep theirs."
To move people already paying onto the new price, see Moving Subscribers to the Current Price.
How Does It Work?
Under the button, a group of rows leads on to the rest of the plan, the same parts as on the plan's own sheet. Each opens another sheet, and waits with Save this first if you have a change here that is not saved.
Taking a Plan Off Sale
At the foot of the Price sheet (press Name and description), apart from Save, is the quiet button Take this plan off sale. It asks Archive this plan? and says, for example, "Summer pack is taken off sale. People already paying keep the plan and what they pay. Nobody new can buy it, and it cannot be put back from here." A plan with several prices says "Summer pack is taken off sale, with all 2 of its prices". Press Archive the plan, or Keep it. A message at the bottom of the screen says Plan taken off sale, and there is no Undo.
People who already pay keep their plan and what they pay. The plan comes out of the list of what customers can buy.
Adding a Plan
Press Add at the right of the heading and choose Plan or pack. See Adding a Plan or Pack.
Tips
- Check the rows after any pricing change. "Includes ..." is the quickest proof that what you sell and what customers get still line up.
- A joining fee is meant to include nothing. It is a charge, not an entitlement. See Account Fees.
- Edit names, descriptions and amounts here. Use What it includes for what a plan unlocks.
Related Articles
- Adding a Plan or Pack - Making a new plan and its first price
- Plans & Booking Quotas - What a plan includes, and a pack's dates and cancelling
- Purchase Rules: Who Can Buy a Plan - Who a purchase is for and how often it can be bought
- Account Fees: Joining and Registration Charges - The fee that includes nothing on purpose
- Setting Up Your Merch Store - Where shop items are managed instead