Your catalogue can grow quickly — a monthly membership, a season pack, a taster, a joining fee. The Products & pricing screen puts all of it on one page and answers the question you can't answer from Stripe: what does each price actually unlock?
Where to Find This
Navigate to Services → Bookings → Booking Management → Overview sub-tab, open Quick actions and choose View products & prices (described there as "See and edit everything you sell: add a product, change names and amounts, choose which services each price unlocks, set who a standalone fee is charged for, or take a product off sale").
Back to overview, at the top left, takes you out again.
Everything on this screen is business configuration, so only an administrator can change it. Team members on a limited role can read the list, but the Configure services buttons and the purchase-rule dropdowns aren't available to them.
What the List Shows
The heading reads Products & pricing with a running count underneath — for example "6 active products · 11 prices", or No active products if you haven't set anything up yet. Two buttons sit alongside it:
- Refresh — re-reads both your catalogue and its service access (it reads Refreshing… while it works).
- Open Stripe Dashboard — opens your products in Stripe in a new tab, for anything you'd still rather manage there.
If you sell both subscriptions and one-off purchases, the list splits into One-off and Subscription tabs, each with a count (for example "One-off (3)"), exactly like the plan list on a service's Pricing & access. A product with prices of both kinds appears on both tabs, showing only its prices of that kind. If you sell one kind only, it is a single list.
Below that, one card per product:
- The product name, with a View in Stripe link to that exact product, and Edit / Remove buttons (administrators only — see Editing and Removing Products below).
- Its description, if it has one.
- Its purchase rules — Who is this purchase for?, How many times can it be bought? and, once you sell an account fee, Joining fee on first purchase?. These belong to the product, save as soon as you change them, and are covered in Purchase Rules: Who a Purchase Is For.
- Every price on that product.
Reading a price
Each price is a block of its own, showing:
- The amount, followed by per month (or whatever it bills at) for a recurring price, or one-off for a single payment.
- The price's own name in Stripe, as a small tag — but only where it adds something the product name doesn't.
- A Subscription or One-off chip.
- A Configure services button (administrators only).
Underneath sit the services this price unlocks, one chip each, reading the service name and what buying it grants — for example "Beginner Group · 4 sessions". Hovering a chip spells it out: "Buying this price grants 4 Beginner Group sessions". A chip with a small layers icon draws on a shared allowance rather than a count of its own — see the Shared Allowances section of Plans & Booking Quotas.
A price that unlocks nothing shows an amber Grants nothing yet flag instead of chips. Customers can still buy it, and it will give them nothing — so it's worth fixing straight away. The Overview flags the same problem as a suggestion: "'Season Pack' doesn't unlock anything yet — customers can buy it, but it grants no bookings."
A joining fee sold on its own is meant to grant nothing — it's a charge, not an entitlement. See Account Fees.
Prices you won't see here
The list is deliberately a clean picture of what you sell, so four things are left out:
- Shop items — physical goods live in your store.
- Behind-the-scenes billing prices created automatically when someone joins a pack partway through and pays a pro-rated amount.
- One-use charge lines — the throwaway entries Bizzly creates to put a single amount through a checkout, such as a delivery charge, or a stand-in it creates when it can't find the usual price. They exist to collect one payment and are never sold again.
- Per-location monthly fees — where a location charges its own monthly amount for a season subscription, that amount doesn't get a card of its own; you set it under By location on the plan itself.
A product left with no prices to show after that isn't listed at all.
Editing and Removing Products
Administrators can change a product's name, description, price amounts and billing cadence without leaving Bizzly or opening Stripe. Each product card has Edit and Remove buttons next to its View in Stripe link (hidden for team members on a limited role, and for Edit/Remove specifically, if Stripe isn't connected yet). The same Edit product button sits on each plan group of a service's Pricing & access screen, so you never have to leave the service you are working on.
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Click Edit
A window titled Edit product, with a ? beside the title, opens with the Product name, a Description (its own ? explains: "Shown to customers wherever this product is sold"), and for every price on the product a Billing choice (One-off payment, or a subscription cadence such as Weekly, Every 2 weeks, Every 4 weeks, Monthly, Every 3 months, Every 6 months or Yearly), an Amount field and an optional Price name to tell prices of the same product apart (for example Monthly / Annual). You can switch a price between one-off and subscription here, or change how often a subscription bills.
Tap or hover the ? beside Edit product for what happens: "Name and description update the product in place. A changed amount or billing creates a new price for new customers; existing subscribers keep the price they signed up on."
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Save your changes
Click Save changes. Your catalogue updates immediately — there's no separate trip to Stripe or a Refresh click needed.
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Or click Remove to stop selling a product
A window titled Archive this product? asks you to confirm: "'[Product]' and all its prices will be archived in Stripe: no new purchases. Existing subscribers keep their current price and access, and their allowances are unchanged." Click Archive product to confirm.
Very occasionally a change needs one more confirmation — a browser pop-up headed "This change needs confirmation:" lists exactly what else is affected, ending in "Continue?". Click OK to proceed, or Cancel to stop and leave your catalogue as it was.
If a product is edited or removed elsewhere (another tab, or a colleague) while you have it open, saving tells you "This product is no longer in your configuration. Reload the page and try again." — click Refresh at the top of the screen and try again.
This same screen appears inside the Configure Business step of onboarding, reviewing your launch pack's draft setup rather than live Stripe products — nothing has been created yet. There, Remove reads "Remove this product?" instead of "Archive this product?", and confirms that the product "will be left out of your setup" rather than archived, since there's nothing in Stripe to archive at that point. See Full Business Setup.
Setting What a Price Unlocks
Click Configure services on any price. The screen switches to that one price — its product name at the top, the amount and its type badge underneath — with Back and Save in the corner.
The note at the top sums up what you're doing: "Each row is one of your services; choose which ones this price unlocks." Tap or hover the ? beside it for the rest: "Configure how many sessions it includes, whether buying gives credits or books the customer straight in, how far ahead they can book, and how much cancellation notice they need. The same settings appear under each service's Pricing and access."
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Switch on the services this price should unlock
Every service you offer gets a row. Flick a row's switch on to let this price book it; a row that's off reads Not bookable on this price.
A row already carrying paying customers shows a subscriber count beside its name — "12 subscribers" — so you can see what a change affects before you make it.
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Set what the purchase gives them
With a row switched on you get the session allowance, and a dropdown labelled On purchase (single payments) or Entitlement (subscriptions): Give credits, Auto-enrol into a run of sessions, or Enrol in a season (subscription). Season and pack settings open underneath.
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Set the booking rules
Each row has its own collapsible Booking rules — [service name] section: how far ahead customers can book, how close to the start bookings stay open, cancellation notice and waitlist hold.
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Save
Click Save. You'll see Service access saved successfully. Back returns to the list, and asks "You have unsaved changes. Discard them?" if you've edited something without saving.
Every setting behind Configure services is explained in full — allowances, cadence, season packs, per-location pricing, refund and cancellation policy — in Plans & Booking Quotas. It's the same set of settings you reach from a service, so that article applies here word for word.
Services covered by a shared allowance
A service whose allowance comes from a pool can't be edited here. Its row shows the pool's name on a badge with Edit the shared allowance, which takes you to the Shared allowances screen where that allowance actually lives.
When a save takes something away
Switching a service off removes this price's access to it. Bizzly never does that quietly — you're shown exactly what's going and asked to confirm:
The message reads "This save removes plan access:", lists each service losing it, and ends "Existing quota for those services will be disabled. Continue?". Choose Cancel and nothing is changed.
You may also be stopped before saving if a dated pack is half filled in: "'Weekend Workshop' has a dated window with only one date filled in — set both dates (or pick a season) in its Schedule section before saving." Fix the dates and save again.
Tips
- Scan for amber first. Grants nothing yet is the one state on this screen that costs you money — a customer can pay and receive nothing.
- Work price-first when you've just added a price in Stripe, and service-first when you're reviewing one class. Both doors change the same settings.
- Check the chips after any pricing change. They're the quickest proof that what you sell and what customers get still line up.
- Edit names, descriptions and amounts right here. Only what a price unlocks is set through Configure services — use Edit for everything else on the product and price itself.
Related Articles
- Managing Your Products and Prices - Creating and editing products and prices in Stripe
- Plans & Booking Quotas - Every setting behind Configure services, in full
- Purchase Rules: Who a Purchase Is For - The rules on each product card
- Account Fees: Joining and Registration Charges - The fee that grants nothing on purpose
- Setting Up Your Store - Where shop items are managed instead