A payout is Stripe moving money out of your Stripe balance and into your bank account. Here's how to follow it.
Where to Find This
Navigate to Services → Account → Payments Account → Payouts sub-tab, described as "Track your payout schedule and transfer history". The card is headed Payout Schedule.
Your balance lives one tab along, under Balances — "Monitor your account balances and available funds", headed Account Balances.
Both Payouts and Balances are Stripe's own screens shown inside Bizzly. The fields, the status names and the amounts come from Stripe — Bizzly puts them in front of you but doesn't set any of it.
How Payouts Work
- A customer pays. The money goes into your own Stripe balance — customers pay your Stripe account directly.
- Stripe holds it briefly, then makes it available.
- Stripe pays it out to the bank account you gave it during setup.
- It lands in your bank.
Payouts happen automatically. There's nothing to schedule or approve in Bizzly.
Checking Your Payouts
- 1
Go to Services → Account → Payments Account
- 2
Open the Payouts sub-tab
Stripe lists your payouts, each with its amount, its status and when it's expected — plus the bank account it's heading to.
- 3
Open Balances for the bigger picture
Stripe shows what's available to pay out now, what's still being processed, and anything it is holding back.
Payout Timing
There is no payout schedule setting anywhere in Bizzly. How often you're paid, and how long Stripe holds funds first, are decided by Stripe — they depend on your country and your account's history, and brand-new accounts are usually held longer while Stripe completes its checks.
The number that applies to you is shown on the Payouts sub-tab and in your Stripe Dashboard. Trust that figure over any general rule of thumb.
Which Currency You're Paid In
Payouts settle in your business's own currency — the settlement currency of the Stripe account you connected. Bizzly reads that currency from the Stripe account you connect and prices everything you sell in it, so what you're paid out matches what you charge.
Troubleshooting
A payout is taking longer than I expected Check its expected arrival date on the Payouts sub-tab first. Bank transfers can also lose a day or two around weekends and public holidays.
A payout failed This is nearly always the bank details. Check them under Services → Account → Payments Account → Account, which is Stripe's account management screen.
Stripe is holding money back Stripe holds funds for its own reasons — pending disputes, or checks it hasn't finished. The Balances sub-tab and Stripe's notifications explain what's outstanding, and the Onboarding sub-tab lists anything Stripe still needs from you.
I need the money faster Faster payouts are a Stripe feature, not a Bizzly one, and eligibility and any extra charge are Stripe's to decide. Ask Stripe.
Related Articles
- Viewing Your Payment History - Where each customer payment appears
- Handling Payment Disputes - Why money can be held back
- Connecting Your Stripe Account - Setting up the bank details payouts use