Complete Platform

Everything you need to run
your service business

AI WhatsApp assistant, booking, payments, and marketing automation — all in one platform. No plugins, no complexity, no surprises.

37+
Features
6
Integrations
100%
Uptime SLA
24/7
AI Assistant

Explore by category

Select a category to explore its features

AI WhatsApp Assistant

Standard+

Advanced AI agent with contextual understanding and natural conversations

24/7 Availability

AI responds instantly to customer enquiries

Your AI assistant never sleeps. Customers can message anytime — midnight or midday — and get instant responses. Built on LangGraph state machine architecture for reliable, consistent service. Perfect for capturing bookings when you're busy, sleeping, or with other clients.

Natural Language

Understands plain English queries and context

No rigid commands required. Customers ask naturally: "Can I book a session next Tuesday afternoon?" or "Show me morning slots". AI uses advanced intent classification to understand context, handle multiple requests, and maintain conversation flow across messages.

Smart Availability Search

Multi-date and time preference filtering

Customers can request multiple dates ("next Tuesday and Thursday") or time preferences ("afternoon sessions"). AI understands context and refines searches — if shown morning slots, they can ask "show me afternoon instead" without starting over. Pulls real-time availability from your calendar.

Multi-Slot Booking

Book multiple time slots at once

Book several appointments at once: "book slots 3 and 7" or "I want Tuesday at 2pm and Thursday at 4pm". AI handles complex multi-slot confirmations and creates all bookings atomically. Perfect for session packs or recurring clients.

Interactive Help

RAG-powered knowledge base with instant answers

RAG-powered knowledge base with vector search. Customers ask "How do I cancel?" or "What's your refund policy?" and AI instantly retrieves relevant help articles, synthesizes context-aware responses, and includes links to detailed documentation.

View & Manage Bookings

See, cancel, or reschedule appointments

Customers ask "What appointments do I have?" to see all upcoming bookings with dates, times, and service details. Can cancel specific bookings ("cancel Tuesday 17th") or request rescheduling. AI handles booking selection refinement for intuitive self-service.

Context-Aware Conversations

Refine searches without starting over

AI maintains conversation context and detects when customers are refining requests vs. starting new tasks. Smart escape detection prevents accidental flow exits. Time refinement, date filtering, and slot selection all work conversationally without rigid menus.

Recurring Bookings

Set up weekly or monthly appointments

Set up repeating appointments with natural language: "book personal training every Tuesday at 3pm for the next 8 weeks". AI handles recurring patterns, checks availability across all dates, and creates the series with one confirmation.

OTP Authentication

Secure verification before showing data

Before showing any personal data, AI sends a one-time passcode via WhatsApp for verification. Ensures customers only see their own bookings and account information — never someone else's. Secure, E2E encrypted authentication without passwords.

Account Management

Check subscription and quota details

Customers check subscription status, remaining session credits, quota usage, and membership details by asking. AI pulls real-time account info including invoices, payment history, and plan limits. Self-service reduces support overhead.

AI WhatsApp Assistant

Your best employee — never sleeps, never calls in sick.

Customers message in plain English. Your AI books them, answers questions, and manages accounts — day or night, without lifting a finger.

Books appointments with a numbered slot selector — no ambiguity
6-digit OTP verification before any account action
Compound requests handled in one message ("cancel Thursday, book Friday")
Cancellation requires explicit 'yes' confirmation — never accidental
Answers policy and service questions via your knowledge base
Bizzly AI
● Online
Website & Pages

Build your site without writing a line of code

Drag and drop every element on your page — text, images, booking calendars, pricing plans and more. See exactly how your site will look as you build it.

Drag-and-drop page builder main editor

Drag and drop components directly onto your page. Move, resize and style everything visually in real time.

Everything you need to launch and grow online

Built-in tools that handle the technical side so you can focus on your business.

Drag & Drop

Arrange any component on any page. No templates to fight against.

Free Subdomain

Launch on yoursite.bizzly.net the moment you sign up.

Built-in SEO

Meta tags, sitemaps, and structured data handled for you.

Page Snapshots

Automatic version history. Roll back anytime.

Booking & Scheduling

Bookings that run themselves.

From 50 to unlimited monthly bookings. Multiple calendars, recurring schedules, and session packs — all from one dashboard.

Service business website with booking, payments, and AI assistant built in

A professional site with integrated booking, subscription plans, and payments — live in minutes.

Payments

Stop chasing invoices. Get paid automatically.

Accept cards, Apple Pay, and Google Pay. Set up recurring memberships or one-off charges. Invoices sent the moment a booking is confirmed.

Customer portal showing subscription billing, session packs, and payment history

Clients view invoices, manage their subscription, upgrade plans, and update payment details — without contacting you.

Integrations

Works with the tools you already use.

Deep, native integrations — not shallow webhooks. Your calendar syncs both ways, your CRM captures every lead, and your payments go straight to your bank.

Stripe

Cards, Apple Pay & Google Pay. Direct to your bank.

Google Calendar

Two-way sync. Busy times block availability automatically.

HubSpot CRM

Every lead and booking flows straight to your CRM.

Standard+

Google Business

Post-booking reviews, listing management, star ratings.

Standard+

Google Analytics

Track traffic, conversions, and booking funnels.

WhatsApp Business

Official API. Messages from your verified business number.

Reviews & Notifications

Your reputation builds itself.

Every confirmed booking fires a sequence of automations — confirmation, reminder, and a post-appointment review request — without you lifting a finger.

Branded email confirmations

Sent automatically the moment a booking is made. Your logo, your colours.

SMS remindersStandard+

Text message 24hrs before. Reduces no-shows by up to 40%. Standard+ plan.

Automated review requests

SMS or email after each appointment asks for a Google or Facebook review.

Payment receipts

Auto-emailed whenever a card payment is taken via Stripe.

From: noreply@peakfitness.bizzly.net
Subject: Booking Confirmed – Saturday 22 March at 10:30 AM
PF
Peak Fitness

Hi Sarah, great news! Your booking with Peak Fitness has been confirmed.

Service:Personal Training – 1hr
Date:Saturday, 22 March 2025
Time:10:30 AM
With:Jake Thornton
Location:Studio A, 14 High Street
Need to cancel? Reply to this email or WhatsApp us on 07712 345678.

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