Breaks and Closures

Where to find this:
Services → Bookings → Booking Management → Locations & Hours sub-tab

Use Breaks & closures to mark the dates when your regular weekly sessions don't run — school half-terms, bank holidays, or a day the location is shut. Those dates are removed from your booking calendar straight away, so customers can't book a session that isn't happening.

You'll find the Breaks & closures card on the Locations & Hours sub-tab, directly below your list of locations (it appears once you have at least one location).

What It's For

This covers the dates your regular, repeating weekly sessions should skip. It doesn't touch one-off dated events — so holiday camps and other dated events still run as normal, even during a break.

Adding a Break or Closure

Your existing breaks are listed on the card. To add a new one, click the Add break button in the top corner — a small Add a break or closure window opens with the form.

1. 1

   Click Add break

   In the top corner of the Breaks & closures card, click Add break to open the form window.

2. 2

   Pick a quick reason (optional)

   Tap one of the preset buttons — Half term, Holiday camp, Christmas break, Bank holiday or Location closed — to fill in the reason and the matching type for you. You can also type your own reason instead.

3. 3

   Set the dates

   • From — the first date to block (required).
   • To (optional) — the last date, for a run of days. Leave it blank for a single day.
4. 4

   Check the reason

   A short reason like "Half term", for your own reference. A preset fills this in; edit it if you like.

5. 5

   Choose which locations it applies to (if you have more than one)

   An Applies to list appears only when more than one of your locations has a connected Google Calendar. It's a tick list, not a dropdown — tick every location the break should cover, and a count shows how many you've selected. Tick nothing and it applies everywhere: the hint next to the label reads "none selected = all locations".

6. 6

   Choose the type

   • We're closed — nothing runs — for a full closure such as a bank holiday.
   • No regular sessions — camps or other events may still run — when your weekly classes pause but a holiday camp or one-off event on those dates should still go ahead.
7. 7

   Click Add break again to save

   The Add break button at the bottom of the window saves the break and applies it to your Google Calendar immediately. You'll see a message confirming how many calendar slots were updated — or a note that no weekly slots fall on those dates yet. When you ticked more than one location, the message says so too, for example "Added across 3 locations — 12 calendar slots updated in Google Calendar."

Your Existing Breaks

Each break is listed with its Dates, a badge showing the type (Closed or No regular sessions), your Reason, and which location it applies to under Applies to (All locations or the location name). Two buttons sit at the end of each row:

• Edit — reopens the form for that break so you can change its dates, reason, location or type. Click Save changes to apply your edits. The calendar is updated straight away.
• Delete — removes the break. The affected weekly slots are restored to your calendar immediately.

If There Are Bookings on Those Dates

If a customer already has a confirmed booking on a date you're trying to block, nothing is saved. A warning appears inside the form window, listing how many confirmed bookings fall on each date. Cancel those bookings first from the All Bookings tab, then save again — or change the dates.

Breaks vs. Per-Slot Break Weeks

There are two ways to skip dates, for two different needs:

• Breaks & closures (this card) — a quick, whole-location way to pause everything (or all regular sessions) across a location or every location at once.
• Break weeks on an individual fixed slot — set when you create or edit a single time slot, to skip that one slot only. See Creating Locations.

Use Breaks & closures for whole-location closures like half-terms and bank holidays; use a slot's break weeks when only one class needs to skip a date.