Set up online booking so customers can schedule appointments with you automatically.
How It Works
The Overview is organised around what you need to do — pick a task ("Create a service", "Add a location", "Change pricing & access", "Close for a holiday") and it takes you to the right editor, or describe bigger changes to the AI assistant.
Behind every task, a service becomes bookable when it has BOTH:
- Pricing & access - which memberships and passes can book it, and how much they get
- Times & places - the locations, class times or booking hours where it runs
Getting Started
To start accepting bookings, make each service ready:
- Connect Google Calendar — your schedule lives there
- From the Overview, use Create a service — the guided flow walks you through pricing and times in one pass
- Publish changes so the new times go live
Once configured, customers can book directly from your website and appointments appear automatically in your Google Calendar. The Overview's service cards show exactly what each service still needs.
What Makes a Service "Ready"?
A service is ready to accept bookings when:
- ✓ At least one membership or pass can book it (Pricing & access)
- ✓ At least one location offers it (Times & places)
- ✓ Google Calendar is connected and your changes are published
In This Section
Getting Started
- Understanding Booking Modes - Fixed Slots Only, Dynamic Only, or Both
- Connecting Google Calendar - Link your Google account to sync bookings
- Setting Up Bookings with the AI Assistant - Configure everything from a plain-English description
- Creating Bookable Services - Define what customers can book
- Making a Service Bookable, Step by Step - The guided flow from new service to ready
Plans, Locations & Hours
- Plans & Booking Quotas - Which plans can book each service, how many sessions, season packs and season subscriptions
- Creating Locations - Set up where and when you offer services
- Breaks and Closures - Mark half-terms, bank holidays, and closures
- Using Calendar Preview - Visualize your schedule before going live
- Account Profiles - Set up child, pet or student records and gate slots by age or level
Managing Bookings
- Managing Customer Bookings - View and handle appointments in the calendar
- Taking the Session Register - See who's booked and mark attendance at the location