What Jobber Is, and Who Actually Pays for It
Jobber is field service management software for home and commercial service businesses. It runs the workflow from enquiry to payment: build a quote, win the job, schedule the visit, assign the crew, track the work, invoice the client and collect the money. Cleaning firms, landscapers, plumbers, electricians and pest control operators make up most of its customer base. It is one of the larger players in the category and something close to the default choice in North America; it is also available in the UK and Australia, though the product and the pricing are still built around the North American market.
This page is about what it costs. Jobber's headline price is not what most businesses end up paying, because the plan is only one of four cost lines: the tier, the seats, the add-ons and the card processing. All figures below are as of July 2026 and are the published US prices unless stated otherwise. Jobber changes pricing and runs promotional rates, so verify on Jobber's own pricing page before committing.
How Jobber Pricing Actually Works
Three variables set your monthly bill, and Jobber's pricing page presents them as a grid rather than a list. Reading the grid properly is the difference between budgeting accurately and being surprised in month four.
1. Commitment term swings the price by roughly 40%
Each tier carries three prices: month-to-month with no commitment, a lower rate on a one-year commitment billed monthly, and lower again if you prepay the year. On Core that is roughly $49 against $39 against $29 for exactly the same product, with Jobber advertising savings of up to around 35% for annual prepayment. Watch for a fourth number: promotional intro pricing runs for the first three months on committed plans and is what the pricing page shows most prominently, so the rate you pay in month four is higher than the rate you signed up at. Budget on the standard rate.
2. Seats are charged separately above your band
Every plan includes a number of users and each additional user costs around $29/month. Core includes one user and permits no additions at all, so your first hire is a forced upgrade rather than an incremental cost. Connect, Grow and Plus are sold in seat bands — roughly 1, 5, 10 and 15 users — each with its own headline price, and buying the 5-user Connect band is cheaper than one user plus four seats. For a growing cleaning or trades business this is the line that compounds: three staff to eight adds roughly $145/month in seats before a single new feature.
3. Add-ons and processing sit outside the plan entirely
Marketing, AI call answering and lead pipeline tools are separate paid modules on every tier, billed monthly only — you cannot prepay them annually even if your base plan is prepaid. Card processing is charged per transaction. Neither appears in the headline number.
Jobber Plans and Prices (July 2026)
| Item | Estimated Cost | Notes |
|---|---|---|
| Core (1 user) | ~$29 to ~$49/month | Around $29/month prepaid annually, ~$39 on a one-year commitment billed monthly, ~$49 month-to-month. Quoting, scheduling, invoicing, client hub, website. No extra users at all. |
| Connect (1 user) | ~$99 to ~$139/month | Around $99 prepaid annually, ~$119 on a one-year commitment, ~$139 month-to-month. Adds accounting sync, automations, time tracking, route optimisation. |
| Connect (5-user band) | from ~$169/month | Published team band covering around 5 users. Cheaper than buying four extra seats on top of the single-user price. |
| Grow | ~$199 to ~$499/month | Priced by seat band: roughly $199 at 1 user, rising to about $499 at 15. Adds two-way SMS, automated quote follow-ups, job costing. |
| Plus | ~$499 to ~$699/month | Top tier, roughly 5 to 15 users, aimed at multi-crew operations. Sold on an annual commitment. |
| Additional users | ~$29/user/month | Charged once you exceed the seats in your band. Not available on Core at any price. |
| Marketing Suite add-on | ~$79/month | Campaigns, review requests and referrals bundled. Individual modules are reported at roughly $29 to $39 each. |
| Receptionist add-on | ~$29/month | AI call and text answering. Third-party breakdowns have quoted higher figures, which suggests tiering by volume. |
| Pipeline add-on | ~$49/month | Lead pipeline and follow-up management, sold separately from the plan. Add-ons are billed monthly only. |
| Card processing (US) | 2.9% + $0.30 | Tap to Pay 2.7% + $0.30, bank payments around 1%. Instant payouts add roughly 1% on top. |
| Card processing (UK) | ~1.4% + 20p | Jobber Payments publishes a separate UK rate, materially cheaper than the US card rate. Confirm the current figure for your own account. |
Third-party breakdowns disagree slightly on some figures, largely because they were captured at different points in the commitment grid or during promotional periods; the ranges above cover them. Treat these as planning numbers and verify the exact band for your country and team size. The pattern worth noticing is the gap between Core and Connect: Core is priced for a sole trader, while Connect is roughly three times the price and is where the features most businesses assume are standard actually live. When comparing Jobber against another platform, Connect is almost always the fair comparison point, not Core.
What You Get on Each Tier
Jobber Core vs Connect vs Grow vs Plus
| Feature | Core | Connect | Grow | Plus |
|---|---|---|---|---|
| Users included | 1 | 1 or 5 | 1, 5, 10 or 15 | 5, 10 or 15 |
| Quoting, scheduling, invoicing | ||||
| Client hub (self-serve portal) | ||||
| Card payments via Jobber Payments | ||||
| Template website builder | ||||
| Recurring jobs and visits | ||||
| Automatic payments from a card on file | Select plans | |||
| Add extra team members | Not available on Core | $29/user/month | $29/user/month | $29/user/month |
| QuickBooks / Xero sync | ||||
| Automated client reminders | Limited | |||
| Time and expense tracking | ||||
| Route optimisation and GPS waypoints | ||||
| Two-way SMS with clients | ||||
| Automated quote follow-ups | ||||
| Job costing and profitability | ||||
| Marketing, Receptionist, Pipeline modules | Paid add-ons | Paid add-ons | Paid add-ons | Reported bundled |
Core is a genuine product, not a stripped teaser: a solo cleaner can quote, schedule, invoice, publish a basic website and take card payments on it indefinitely. The ceiling is hard, though — no second user, no accounting sync, no two-way SMS, no automated quote follow-ups, no route optimisation and no time or expense tracking. Connect is the working tier for most small teams and the first where you can add people at all. Grow adds the revenue-side machinery: automated quote follow-ups, two-way SMS and job costing, the last of which tells you which contracts actually make money once labour is counted. Several third-party breakdowns report the marketing add-ons are bundled on Plus rather than charged separately; confirm that with Jobber if it changes your maths.
Add-Ons, Processing and the Complaints That Recur
Jobber sells several capabilities as separate modules rather than including them in a tier. As of July 2026 the published add-ons include a Marketing Suite at around $79/month (campaigns, review requests and referrals bundled), a Receptionist module at around $29/month that answers calls and texts, and a Pipeline module at around $49/month for lead management. Individual marketing modules are reported at roughly $29 to $39 each if you only want one piece.
Card processing through Jobber Payments is 2.9% + $0.30 for US cards, 2.7% + $0.30 for Tap to Pay in the field, and around 1% for bank payments; instant payouts add roughly another 1%. The UK rate is published separately at around 1.4% + 20p. These are ordinary rates for the category rather than a markup, but on £8,000 a month of card takings they exceed the software bill in the US and sit close to it in the UK.
Where reviewers say Jobber falls short
Jobber reviews well overall on the major software directories, and the criticism is consistent rather than scattered. Cost escalation is the most frequent theme: key features sit behind higher tiers or paid add-ons, and users describe the stacking as nickel-and-diming even though every line is disclosed. QuickBooks sync reliability is second, with reports of dropped line items and manual reconciliation. Reporting depth is third — the built-in reports cover the basics but operations-heavy businesses end up exporting to a spreadsheet. Past roughly 10 to 15 employees, missing inventory management and manual drag-and-drop dispatch are cited as the point where firms start looking elsewhere.
Worked Example: A Four-Person UK Cleaning Firm
Take a domestic and end-of-tenancy cleaning business: an owner who quotes and schedules, three cleaners in the field, around £8,000/month in card takings across roughly 130 payments. This is a common shape, and Connect is the right tier for it.
| Item | Estimated Cost | Notes |
|---|---|---|
| Jobber Connect, 5-user band | ~$169/month (~£133) | Covers the owner and up to four cleaners. Connect at one user plus three seats works out higher, so the band is the sensible buy. |
| Marketing Suite add-on | ~$79/month (~£62) | Optional, but this is where review requests and email campaigns live. Drop it and you save the full amount. |
| Foreign exchange on a USD subscription | ~£4/month | Roughly 2% on the converted total, depending on your card issuer. Easy to forget when budgeting. |
| Card processing on £8,000 of takings | ~£138/month | About 130 payments at the published UK rate of 1.4% + 20p. Scales with revenue, not with the plan. |
| Monthly total | ~£337/month | Roughly £199 of that is software. Drop the Marketing Suite and the software line falls to about £137. |
Software alone, before processing, is about $248/month — roughly £199 once converted and once the card issuer has taken its cut. Add UK processing and the platform costs about £337/month. Drop the Marketing Suite and the software line falls to around £137; switch from a committed band to month-to-month and it climbs again. None of that is unreasonable for what the business gets, but it is materially more than the $39/month headline that brings people to the pricing page. The software line is the number to compare against alternatives — processing is largely a wash between platforms, because it goes to the card networks either way.
When Jobber Is Worth the Money
Jobber earns its price in specific, identifiable situations.
- You quote to win work. Interactive quotes where clients tick optional extras and approve the revised total online, plus automated follow-ups on unanswered quotes. For end-of-tenancy cleaning, commercial contracts and most trades, this alone can justify the subscription.
- You dispatch crews to different addresses. Assigning staff, routing them and tracking who is where is core Jobber territory. Once three or more people are on the road, the scheduling saves real hours.
- Your team works from phones. Jobber's native iOS and Android apps are mature and well reviewed. Cleaners see their day, mark jobs complete and take card payments on site. A responsive web app is not the same thing.
- You need job costing and accounting sync. Knowing which contracts make money once labour is counted is a Grow-tier feature, and the QuickBooks or Xero sync from Connect upwards removes real admin.
- You gate bookings by service area. Restricting work to the postcodes you actually cover is native Jobber territory, and Bizzly does not do it.
If three or more of those describe your business, Jobber is priced fairly and the alternative below will not replace it.
Where Bizzly Fits
Bizzly is not a field service management platform and does not try to be. It is an all-in-one platform for service businesses that sell bookings and recurring packages rather than dispatching crews to quoted jobs — priced flat, globally, in your own currency.
| Item | Estimated Cost | Notes |
|---|---|---|
| Bizzly Base | £19/month | 50 bookings, 1 calendar, full drag-and-drop website, invoicing, Stripe payments, review requests, discount codes. No per-booking platform fee and no per-user charge. |
| Bizzly Standard | £29/month | 200 bookings, 3 calendars, WhatsApp AI assistant (500 messages), waitlists, free trial sessions, custom client fields, Google Business Profile integration, 50 SMS/month. |
| Bizzly Pro | £49/month | Unlimited bookings and calendars, custom domain, branded emails, 2,000 WhatsApp messages, 200 SMS/month, merch store, per-venue pricing. 14-day free trial, no card required. |
| Card processing | Stripe standard rates | Bizzly adds no platform fee. You are paid into your own Stripe account, in your own operating currency. |
Four structural differences drive the comparison, and they are worth naming plainly.
1. The website is a real website, not a template
Jobber includes a website builder on every plan, which is a genuine improvement on the field service tools that include nothing. But it is a template site generated from your service list, personalised with a domain, some photos and brand colours. Bizzly ships a complete drag-and-drop editor on every plan: every page of your public site is editable block by block, with per-element styling down to a raw CSS inspector, per-page SEO settings and page version snapshots. The booking calendar, plans, store and the customer portal are components you drop onto a page, so booking is part of the site rather than a widget embedded into it. If your website is how you win domestic cleaning work, that difference is the whole point.
2. Two billing models running side by side
Jobber bills jobs. Recurring jobs and automatic payments from a card on file cover the “every other Tuesday” domestic clean well enough. What it does not do is sell packages. Bizzly runs monthly subscriptions and visit packs and term or season blocks together — a twelve-week summer garden maintenance block, an eight-visit deep-clean pack, a rolling monthly domestic plan — with mid-block pro-rating for clients joining late, capacity held during checkout so a block cannot oversell, and expiry dates on packs. Season subscriptions go further: clients roll automatically into the next block under the cancellation policy you choose — end of billing period, a notice period, or end of season. Competitors almost always support only one of these models.
3. Billing and booking are one system
Bizzly's booking quotas are payment-gated: a client can only book what their active plan or pack includes, and if their payment lapses their booking access is removed automatically. No reconciling a calendar against a payments report, and no awkward conversation with someone still booking after their card failed. Jobber tracks jobs and invoices as separate objects — the right model for quoted work, the wrong one for package-based work.
The same joined-up billing runs the client-facing side. Customers pause or resume a plan, switch tier, or cancel with a live refund quote from their own portal, and every receipt and credit is there without an email to you. Discount codes run through Stripe promotion codes — issue one for a first-clean offer or a second-property rate, and the client redeems it at checkout or in their billing portal.
4. A WhatsApp AI assistant, in the plan
From the Standard plan, Bizzly includes a WhatsApp AI assistant that answers client questions, searches live availability, books and cancels visits, joins waitlists and raises support tickets around the clock — 500 messages a month on Standard and 2,000 on Pro, with no extra module and no per-minute charge. Jobber's equivalent is the Receptionist add-on at around $29/month, aimed at calls and texts. Bizzly's published tiers also carry no per-user charge and no platform fee on bookings, so for a cleaning firm going from three staff to eight the seat model is the single largest cost divergence between the two platforms.
Bizzly vs Jobber: Feature Comparison
| Feature | Bizzly | Jobber |
|---|---|---|
| Fully flexible drag-and-drop website editor | Every page, every plan | Template site, limited editing |
| Term, season and block billing with pro-rating | ||
| Subscription memberships and visit packs | Recurring jobs and invoices | |
| WhatsApp AI assistant (books and answers 24/7) | Standard plan and up | Receptionist add-on, calls and texts |
| Payment-gated booking quotas | ||
| Charge per user / per crew member | No per-user charge, flat monthly fee | $29/user/month above the band |
| Quoting and online quote approval | ||
| Crew dispatch and route optimisation | ||
| Job costing and profitability | Grow and above | |
| Native iOS / Android apps | Responsive web app | |
| QuickBooks / Xero sync | Connect and above | |
| Client portal: pause, change plan, cancel, receipts | Self-serve, with live refund quotes | |
| Automated invoicing and failed-payment chasing | ||
| Card payments | Your own Stripe account, no platform fee | Jobber Payments, 2.9% + $0.30 US |
| Review requests, moderation and publishing | All plans, via SMS magic links | Marketing Suite add-on |
| Google Business Profile integration | Standard plan and up | Marketing Suite add-on |
| SMS notifications | 50/month on Standard, 200 on Pro | Two-way SMS on Grow and up |
| Custom intake forms (access notes, key safe, gate codes) | Forms plus custom fields (Standard+) | Custom fields |
| Postcode / service-area booking restrictions | ||
| Discount and promo codes | Via Stripe promotion codes | Discounts on quotes and invoices |
| Bills you in your own currency | Global, multi-currency | Subscription priced in USD |
| Free trial | 14 days, no card | 14 days, no card |
What Bizzly does not do
These are real gaps, not caveats. Bizzly has no quoting tool — if you win work by sending quotes, it does not cover your sales process at all and Jobber does. There is no crew dispatch or route optimisation, no GPS tracking, no job costing and no mileage tracking. There is no native mobile app: it is a responsive web app, fine for an owner but weaker for cleaners in the field than Jobber's apps. There is no QuickBooks or Xero sync and no staff payroll or commission splits. And, specifically for cleaning, there are no postcode or service-area booking restrictions, so nothing stops an enquiry from outside the areas you actually cover. Clients also cannot reschedule themselves on the web portal — they cancel and rebook, or you move the booking for them. If you dispatch crews and quote daily, that list should send you to Jobber.
Verdict
Jobber is well built and priced roughly in line with its category. The problem is not that it is expensive; it is that the advertised price and the real price are far apart. A four-person UK cleaning firm on the Connect band with one add-on is looking at around £199/month in software before card fees, against a $39/month headline. Go in with that number rather than the headline and Jobber is often the right purchase: when you quote to win work, dispatch a crew, need your team working from phones, gate jobs by service area and want job costing plus accounting sync, nothing cheaper replaces the combination.
It is the wrong purchase when your website is your shopfront, you sell packages and season blocks rather than quoted visits, you want billing and booking to be one system, and your headcount is about to grow. There the per-seat model works against you and a flat-priced all-in-one platform is the better economics — £19 to £49/month, billed in your own currency, with the website, both billing models and the WhatsApp assistant already in the price.
See how Bizzly handles cleaning businesses on the cleaning industry page, read the direct Bizzly vs Jobber comparison, or check current plans on the pricing page.
