Customer Reviews

Build trust and attract new customers by showcasing reviews on your website.

What You Can Do

With the reviews system, you can:

• Request reviews from customers via SMS
• Moderate submissions before publishing
• Reply to reviews to engage with feedback
• Auto-publish verified reviews
• Display reviews on your website

How It Works

1. Send a request - Customer receives SMS with a link
2. Customer writes review - They rate and describe their experience
3. Review submitted - You get notified
4. Moderate or auto-publish - Depending on your settings
5. Display on website - Published reviews appear for visitors

Review Sources

Reviews can come from:

Source	Verification	Moderation
SMS request	✅ Verified	Optional (auto-publish available)
Public form	Not verified	Always requires approval
Google	Via Google	View-only

Getting Started

1. Go to the Reviews tab
2. Send your first review request
3. Configure auto-publishing settings
4. Watch reviews come in

In This Section

• Sending Review Requests - Ask customers for feedback
• Managing and Moderating Reviews - Approve, reject, and reply
• Auto-Publishing Settings - Control when reviews go live